Shipping & Delivery

We offer free Ground shipping on orders over $150 AUD

Standard Shipping: Delivery in 10-15 business days ($14 AUD)

Express Shipping: Delivery in 3-7 business days ($28 AUD)

Our ground shipping carriers are automatically chosen from FedEx, UPS,DHL, or OnTrac. You will receive a tracking number as soon as your order ships from our warehouse so you can see what carrier will deliver your order. Track Order

Delivery Time=Processing Time+Shipping Time

For example, if you order a shirt, it will need 1-2 business days of processing time and 10-15 business days of shipping time ( Standard Shipping ). Therefore, you are expected to receive it in 11-17 business days.

Please note that transit times do not include weekends and holidays.

 

Delivery Time Exceeded

International shipping might experience delay due to some reasons. If your order is delayed, please contact us via email Service@yiume.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.


Order Cancellations

We can cancel the order for you if you contact us in time after your purchase. If your payment finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money.
Orders can't be canceled once the parcel is shipped out.


About Tax

In seldom cases, orders may be charged the customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.

If you have further questions / issues, please don’t hesitate to contact us 

 

Customer Service: service@yiume.com 

This website isjointly operated by DAVIDSWEAR International Holding Limited and Hangzhou DavidsWear Supply Chain Management Co., Ltd.

DAVIDSWEAR International Holding Limited.

Company number:3163556

Address: Rome 1903, 19/F,Lee Garden One, 33 Hysan Avenue, Causeway Bay, HongKong SAR (NOT RETURN ADDRESS)

Hangzhou DavidsWear Supply Chain Management Co., Ltd.

Company number: 91330114MA2KM94RX1

Address: 4-1309, No. 519, No. 2 Street, Baiyang Street, Qiantang District, Hangzhou, China (Zhejiang) Pilot Free Trade Zone ( NOT RETURN ADDRESS )

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